For the second year in a row, Dublin airport has been shortlisted in the ACI (Airport Council International) Europe Best Airports Awards. Dublin Airport had won the Inaugural Accessible Airport Award last year and have been nominated again for the ACI’s Accessible Airport Award, second year in a row. Dublin Airport has been nominated alongside London Heathrow and Madrid Barajas airports in the large airports handling more than 25 million passengers a year category.
“It is a tremendous honour for Dublin Airport to be shortlisted for such a major international award,” said Dublin Airport Managing Director Vincent Harrison. “We are constantly looking at innovative ideas to improve our service for our customers and passengers and we are always striving to make Dublin Airport one of the best and most efficient airports in Europe,” he added.
The ACI Europe Best Airport Awards recognise excellence across a whole range of disciplines including retail, security, facilities, customer service, community relations and many other factors.
The winners will be announced at a gala dinner at the 27th ACI Europe General Assembly, Congress and Exhibition in Paris on June 13, 2017.
Almost 28 million passengers used Dublin Airport last year and it was also awarded an ACI World Airport Service Quality (ASQ) award for the quality of the customer experience that it provides to its passengers. Dublin Airport’s passenger growth also helped in creating almost 20,000 jobs in last four years as per a new economic study.
Not only this, the airport was also named the tenth best airport in the world last year, based on a survey of more than 65,000 passenger reviews. More than 5.8 million passengers have travelled through Dublin Airport in the first three months of 2017, representing a 5% increase, which is equivalent to an extra 260,000 passengers compared to the same period last year.